Privacy Policy

1. Introduction

Welcome to Pampas Creation ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at export@pampascreation.com.

When you visit our website and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

• Personal Data: Names, phone numbers, email addresses, mailing addresses, job titles, company names, and contact preferences.
• Business Data: Order history, OEM manufacturing requirements, design specifications, and billing information.
• Automatically Collected Data: IP addresses, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our website.

3. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

• To facilitate order creation and production for OEM and private label services.
• To send administrative information to you regarding your account, products, or changes to our terms and policies.
• To fulfill and manage your orders, payments, returns, and exchanges made through the website.
• To respond to user inquiries and offer support.
• To deliver targeted advertising and marketing communications regarding our leather goods and manufacturing capabilities.

4. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share data with:

• Logistics and shipping partners (e.g., DHL, FedEx) to deliver your consignments.
• Payment processors and financial institutions for billing purposes.
• Legal and regulatory authorities when legally required to do so.

We do not sell, rent, or trade your personal information to third parties for their promotional purposes.

5. Security of Your Information

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Contact Us

If you have questions or comments about this notice, you may email us at export@pampascreation.com or by post to: